HobiDoo ("we", "us") respects the privacy of every family we work with. This policy explains what information we collect, how we use it and the choices you have.
1. Information we collect
- Parent or guardian name, email address and phone number.
- Child's first name, age and chess level.
- Class schedules, attendance and progress records.
- Payment details, processed securely by our payment partners. We do not store card numbers.
2. How we use information
- To schedule classes and match students with coaches.
- To share progress reports and important updates with parents.
- To process payments and send receipts.
- To improve our programs and services.
3. Children's privacy
We collect only the minimum information about children needed to deliver classes, and always with the consent of a parent or guardian. Parents may review, update or request deletion of their child's information at any time.
4. Class recordings
Sessions may be recorded only for quality and safety purposes. Recordings are never shared publicly without written parental consent.
5. Sharing of information
We never sell personal information. We share it only with trusted service providers (such as video and payment platforms) who help us run our classes, or when required by law.
6. Data security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us.
8. Contact us
For any privacy questions, please contact the HobiDoo team at support@hobidoo.com.